Shares the functionalities of i) administration of services and/or systems and ii) monitoring of services and/or systems with the goal of ensuring that these solutions run in an efficient and effective way. Source: ISA2 – EIA Action Syn. Data Center Infrastructure Management The following implementation is an example on how this specific Architecture Building Block (ABB) can be instantiated as a Solution Building Block (SBB): Nagios Nagios is a powerful monitoring system that enables organizations to identify and resolve IT infrastructure problems before they affect critical business processes. It provides the following features: • Comprehensive Monitoring: o Capabilities to monitor applications, services, operating systems, network protocols, system metrics and infrastructure components o Powerful script APIs allow easy monitoring of in-house and custom applications, services, and systems • Problem Remediation o Alert acknowledgments provide communication on known issues and problem response o Event handlers allow automatic restart of failed applications and services • Reporting o Availability reports o Historical reports provide record of alerts, notifications, outages, and alert response • Extendable Architecture o Multiple APIs permit the integration with in-house and third-party applications o Hundreds of community-developed add-ons extend core Nagios functionality • Visibility & Awareness o Centralized view of entire monitored IT infrastructure o Detailed status information available through web interface o Fast detection of infrastructure outages o Alerts can be delivered to technical staff via email or SMS o Escalation capabilities • Proactive Planning o Trending and capacity planning add-ons permit the follow-up of aging infrastructure o Scheduled downtime allows for alert suppression during infrastructure upgrades • Multi-Tenant Capabilities o Multi-user access to web interface allows stake holders to view infrastructure status o User-specific views ensures clients see only their infrastructure components • Stable, Reliable Platform o Over 10 years of active development o Scales to monitor thousands of nodes o Failover capabilities ensure non-stop monitoring of critical IT infrastructure components • Customizable Code o Open Source Software o Full access to source code o Released under the GPL license • Active community o Over 1 million+ users worldwide o Hundreds of add-ons https://www.nagios.org/