DEFINITION: The single digital gateway will facilitate online access to the information, key administrative procedures and assistance and problem-solving services that citizens and businesses may wish to contact if they encounter problems when exercising their internal market rights while living in or doing business in another EU country. KEY POINTS: A single online point of access to information, procedures and assistance The single digital gateway will guide citizens and companies to information on national and EU rules, rights and procedures, as well as to the websites where they can carry out these procedures online. Users looking for help will be guided towards assistance and problem-solving services. In practical terms, a search function on the ‘Your Europe’ portal will give access to: information — citizens will be able to easily find reliable, qualitative information on EU and national rules that apply to them when they want to exercise their internal market rights; procedures — citizens will find out exactly how to carry out administrative procedures and what steps they need to follow; assistance — if users are still confused about which rules apply or if they have trouble with a procedure, they will be guided to the most suitable EU or national assistance service to solve their problem. The quality, user-friendliness and adequacy of the information provided by the European Commission and by authorities in EU countries will be monitored on the basis of user feedback. SOURCE: https://eur-lex.europa.eu/EN/legal-content/summary/the-single-digital-gateway.html https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=celex%3A32018R1724