Definition: Digital Public Service Improvement Principle Catalogue ABB is a grouping that covers the principles, guidelines, and strategies aimed at enhancing the delivery of public services through digital platforms. The catalogue primarily focuses on the principle of 'Innovation', which is a key driver in the modernization and improvement of public services. Source: EIRA Team Research Additional information: The Digital Public Service Improvement Principle Catalogue ABB is an essential tool for public service organizations seeking to leverage digital technologies to improve their service delivery. The catalogue's main element is 'Innovation', which refers to the application of new ideas, methods, or technologies to enhance public service delivery. Innovation in this context can involve the development of new digital services, the improvement of existing services through digital technologies, or the use of digital technologies to create new ways of engaging with the public. The catalogue provides a framework for understanding and applying the principle of innovation in the context of digital public service improvement. Example: An example of the application of the Digital Public Service Improvement Principle Catalogue ABB could be a local government agency using it as a guide to develop a new online service for residents to report issues in their community. The agency could use the principle of 'Innovation' to explore new ways of receiving and responding to reports, such as through a mobile app or a chatbot, thereby improving the efficiency and accessibility of their service. LOST view: Architecture Principles view Identifier: http://data.europa.eu/dr8/egovera/DigitalPublicServiceImprovementPrincipleCatalogueGrouping ABB name: egovera:DigitalPublicServiceImprovementPrincipleCatalogueGrouping EIRA concept: eira:ArchitectureBuildingBlock Last modification: 2023-08-18 dct:identifier: http://data.europa.eu/dr8/egovera/DigitalPublicServiceImprovementPrincipleCatalogueGrouping dct:title: Digital Public Service Improvement Principle Catalogue Catalogue