Description: Users have an integrated experience of digital public services
Publisher: ELAP
Source: eID Building Block of DIGITAL Europe
Last modification: 2024-01-11
Identifier: http://data.europa.eu/2sa/elap/integrated-horizontal-user-experience
EIRA traceability: eira:EuropeanLibraryofArchitecturePrinciplesPrinciple
EIRA concept: eira:SolutionBuildingBlock
Additional identifier: elap:IntegratedHorizontalUserExperiencePrinciple
Title: Integrated Horizontal User Experience
EIF Layer: N/A
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dct:identifier | elap:IntegratedHorizontalUserExperiencePrinciple |
dct:title | Integrated Horizontal User Experience |
eira:PURI | http://data.europa.eu/2sa/elap/integrated-horizontal-user-experience |
dct:modified | 2024-01-17 |
dct:publisher | ELAP |
dct:source | eID Building Block of DIGITAL Europe |
dct:source | https://ec.europa.eu/cefdigital/wiki/display/CEFDIGITAL/2019/07/02/Improving+the+user+experience+of+cross-border+eID |
eira:eifLayer | N/A |
eira:concept | eira:SolutionBuildingBlock |
dct:description | Users have an integrated experience of digital public services Users should be optimally supported in their tasks. They should not be bothered by the fact that multiple organizations, processes or applications are needed to support these tasks. Users of digital public services experience one user interface which supports them in the execution of their tasks, and which feels like one application.Users are not confronted with duplicate steps or data entry in the execution of their tasks.Users need to only log in once to execute their tasks."" |
eira:implementedBy | eira:EuropeanLibraryofArchitecturePrinciplesPrinciple |