Definition: Content Management enables secure and efficient management of multimedia objects (e.g. images, audio, video streams) from their creation and distribution inside and/or outside a public organisation. Source: Bob Boiko Source reference: https://archive.org/details/contentmanagemen0000boik_t9l3 Additional information: Content management within the context of IT interoperability in a digital public service within the European Commission refers to the systematic organization, creation, storage, retrieval, and management of digital content in a standardized and efficient manner. It involves the use of various technologies, tools, and processes to ensure the seamless exchange and sharing of information across different systems, platforms, and applications. In this context, content management plays a crucial role in enabling interoperability, which is the ability of different IT systems and applications to communicate, exchange data, and operate cohesively. It ensures that digital content, such as documents, files, multimedia, and other relevant information, can be accessed, utilized, and shared effectively by different stakeholders within the European Commission and its associated public services. The content management system (CMS) employed in this digital public service provides a centralized platform for creating, editing, organizing, and publishing content. It allows authorized users to collaborate, contribute, and manage content in a secure and controlled manner. The CMS ensures that content is structured, tagged, and categorized appropriately, facilitating easy search, retrieval, and reuse of information. Within the European Commission, content management also encompasses the establishment and enforcement of content governance policies and standards. These guidelines ensure consistency, quality, and compliance with regulatory requirements across all digital content. It includes defining metadata schemas, content models, and taxonomies to ensure uniformity and facilitate effective content discovery and integration. Furthermore, content management in this context involves the integration of content with other IT systems and applications. It enables seamless data exchange and interoperability between content repositories, document management systems, customer relationship management systems, and other relevant platforms. This integration ensures that content can be accessed and utilized within different contexts and workflows, enhancing efficiency and productivity. Additionally, content management within the European Commission's digital public service focuses on ensuring accessibility and multilingualism. It involves the implementation of standards and best practices to make content available to diverse audiences, including individuals with disabilities. It also supports the translation and localization of content to cater to the linguistic diversity within the European Union. Overall, content management within the context of IT interoperability in a digital public service in the European Commission is a comprehensive and strategic approach to effectively manage and exchange digital content. It encompasses the use of technologies, processes, and standards to ensure seamless collaboration, accessibility, and integration of information across various systems and platforms, ultimately enhancing the efficiency and effectiveness of public services provided by the European Commission. Example: One example of the application of Content Management within the context of IT interoperability in a digital public service at the European Commission could be the management of multilingual content. The European Commission provides information and services to citizens, businesses, and other stakeholders in multiple languages to ensure accessibility and inclusivity. Content Management systems can be used to efficiently create, store, and manage content in various languages. This includes the ability to translate and localize content, ensuring that the information is accurately conveyed to users in their preferred language. The system can also handle the synchronization of content updates across different language versions, ensuring consistency and coherence. Another example could be the management of structured data and metadata. The European Commission deals with a vast amount of data related to policies, regulations, and various public services. Content Management systems can help in organizing and categorizing this data using standardized metadata schemas. This allows for easier search and retrieval of information, as well as the ability to link related data across different systems and services. Furthermore, Content Management systems can facilitate collaboration and information sharing among different departments and stakeholders within the European Commission. These systems can provide workflow capabilities, allowing for the creation, review, and approval of content by multiple contributors. This ensures that the content is accurate, up-to-date, and compliant with relevant regulations and policies. Additionally, Content Management systems can support the integration of content with other IT systems and platforms. For example, the European Commission may have separate systems for document management, customer relationship management, and e-commerce. A Content Management system can act as a central hub, integrating and harmonizing content across these systems, ensuring a seamless user experience and efficient data exchange. Overall, the application of Content Management within the context of IT interoperability in a digital public service at the European Commission enables efficient management of multilingual content, structured data, collaboration, and integration with other IT systems. This ensures the delivery of accurate and accessible information and services to citizens and stakeholders across Europe. LOST view: OV-Functional Architecture Principles Identifier: http://data.europa.eu/dr8/egovera/ContentManagementBusinessService EIRA traceability: eira:DigitalPublicBusinessService ABB name: egovera:ContentManagementBusinessService EIRA concept: eira:ArchitectureBuildingBlock Last modification: 2023-07-04 dct:identifier: http://data.europa.eu/dr8/egovera/ContentManagementBusinessService dct:title: Content Management Digital Public Service