Definition: A Tax Customer Messaging Solution refers to the use or consumption of features provided by a customer messaging solution that enables remote interaction with the customer through various messaging platforms. This solution is often used in the tax industry to facilitate communication between tax professionals and their clients. Source: Assistant's Knowledge Source reference: N/A Additional information: The Tax Customer Messaging Solution is a crucial tool in today's digital age, especially in the tax industry. It allows tax professionals to interact with their clients remotely, providing a platform for discussions, clarifications, and updates regarding tax-related matters. This solution may include features such as automated responses, personalized messages, real-time communication, and more. It can be integrated into various messaging platforms, making it a versatile and flexible tool for enhancing customer service and engagement. Moreover, it can also help in improving the efficiency and productivity of tax professionals by streamlining the communication process. Example: 1. A tax professional using a Tax Customer Messaging Solution to send automated reminders to their clients about upcoming tax deadlines. 2. A tax firm integrating this solution into their system to provide real-time responses to client inquiries regarding their tax returns. 3. A tax consultant using this solution to send personalized messages to their clients, providing them with updates and advice on their tax situation. LOST view: TVA-Tax Management Enablers [Motivation] Identifier: http://data.europa.eu/dr8/egovera/TaxCustomerMessagingSolutionApplicationService EIRA traceability: eira:DigitalSolutionApplicationService ABB name: egovera:TaxCustomerMessagingSolutionApplicationService EIRA concept: eira:ArchitectureBuildingBlock Last modification: 2023-07-28 dct:identifier: http://data.europa.eu/dr8/egovera/TaxCustomerMessagingSolutionApplicationService dct:title: Tax Customer Messaging Solution Application Service