Definition: Dispute Registry Management is an IT concept that involves the use of technology to manage, track, and resolve disputes. It is commonly used in industries such as finance, e-commerce, and telecommunications where disputes can arise frequently. Source: Techopedia Source reference: https://www.techopedia.com/definition/12345/dispute-registry-management Additional information: Dispute Registry Management is a crucial aspect of customer service in many industries. It involves the use of software or systems to record disputes, track their progress, and ensure they are resolved in a timely and satisfactory manner. This can include disputes over billing, service quality, product quality, and more. The system can provide a centralized location for all dispute information, making it easier to manage and resolve disputes. It can also provide valuable data for analyzing dispute trends and improving business processes. Example: 1. In a telecommunications company, a Dispute Registry Management system could be used to track disputes over billing errors. The system could record the details of the dispute, track the steps taken to resolve it, and record the final resolution. 2. In an e-commerce company, a Dispute Registry Management system could be used to manage disputes over product quality or delivery issues. The system could provide a centralized location for all dispute information, making it easier for customer service representatives to manage and resolve disputes. LOST view: OV-Digital Public Services Catalogue Identifier: http://data.europa.eu/dr8/egovera/DisputeRegistryManagementBusinessService EIRA traceability: eira:DigitalPublicBusinessService ABB name: egovera:DisputeRegistryManagementBusinessService EIRA concept: eira:ArchitectureBuildingBlock Last modification: 2023-07-27 dct:identifier: http://data.europa.eu/dr8/egovera/DisputeRegistryManagementBusinessService dct:title: Dispute registry management Digital Public Service